Privacy Policy

This Privacy Policy explains how the operator of bathroomremodellakecity.pages.dev (the "Site Operator," "we," "us," or "our") collects, uses, shares, and protects personal information of visitors and users ("you") of this website.

1. Information We Collect

We collect the following categories of information:

• Form submissions. When you complete a contact or quote request form, we collect your name, phone number, email address, service needed, location, and any details you provide in the message field.
• Automatically collected data. IP address, browser type, device type, operating system, referring URL, pages viewed, and timestamps. This data is logged by our servers and analytics tools.
• Cookies and tracking technologies. See Section 4 below.
• Communications. If you contact us by email or phone, we may retain a record of the communication and your contact details.

2. How We Use Your Information

We use the information we collect to:

• Match you with local, independent service providers in your area.
• Respond to your inquiries and deliver the services you request.
• Improve the Site, troubleshoot technical issues, and prevent fraud or abuse.
• Send you follow-up communications, marketing messages, and service updates (where permitted by law).
• Comply with legal obligations and enforce our Terms of Service.

3. Sharing With Third Parties

We may share your personal information with:

• Service provider networks and our lead buyers and partners, so they can respond to your request and offer their services.
• Analytics providers that help us understand site usage.
• Infrastructure providers (hosting, email delivery, form processing) that operate the Site on our behalf.
• Legal and regulatory bodies when required by applicable law, subpoena, or court order.
• Successors in interest in connection with a merger, acquisition, reorganization, or sale of assets.

We do not sell your personal information for monetary consideration in the traditional sense. However, the sharing of contact information with lead buyer partners may qualify as a "sale" or "sharing" under California and other state privacy laws. See Section 5 for your opt-out rights.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to operate and improve the Site. These technologies help us:

• Remember your preferences and session state.
• Measure traffic and usage patterns using privacy-respecting web analytics (for example, Cloudflare Web Analytics or similar services).
• Detect and prevent fraudulent activity.

You can disable cookies through your browser settings, though some features of the Site may not function properly as a result.

5. Your California Privacy Rights (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you the following rights:

• Right to Know. Request the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collection, and the third parties with whom we have shared it.
• Right to Delete. Request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct. Request that we correct inaccurate personal information.
• Right to Data Portability. Request a copy of your personal information in a portable, readily usable format.
• Right to Opt Out of Sale or Sharing. Direct us not to sell or share your personal information.
• Right to Limit Use of Sensitive Personal Information.
• Right to Non-Discrimination. We will not discriminate against you for exercising any of these rights.

To exercise any of these rights, email privacy@bathroomremodellakecity.netlify.app. We will respond within 45 days as required by law. See our CCPA Notice for additional detail on opt-out.

6. Rights Under Other State Privacy Laws

Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), and other US states with comprehensive privacy legislation have rights substantially similar to those described in Section 5, including the right to access, correct, delete, obtain a portable copy of, and opt out of the processing of their personal information for targeted advertising, the sale of personal data, or certain profiling. To exercise these rights, email privacy@bathroomremodellakecity.netlify.app.

7. California "Shine the Light" (§ 1798.83)

California residents may request information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, email privacy@bathroomremodellakecity.netlify.app.

8. Do Not Track Signals

Some browsers transmit "Do Not Track" (DNT) signals. Because there is no industry consensus on how to interpret DNT signals, we do not currently respond to them. You can still manage cookies and tracking through your browser settings.

9. TCPA Consent Disclosure

By submitting a form on this Site with your telephone number, you expressly consent to receive calls, text messages (SMS/MMS), voicemails, and emails from the Site Operator and our partner network of local service providers, including messages delivered using automated telephone dialing systems (ATDS), prerecorded voice, and artificial voice technology, at the telephone number you provided, even if that number is on a federal or state Do Not Call list. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. You may revoke consent at any time by replying STOP to any text message, clicking the unsubscribe link in an email, or emailing privacy@bathroomremodellakecity.netlify.app. See our TCPA Consent page for full details.

10. Children's Privacy

This Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us at privacy@bathroomremodellakecity.netlify.app and we will promptly delete it. This Policy is intended to comply with the Children's Online Privacy Protection Act (COPPA).

11. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect the personal information we process. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

12. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party site you visit.

13. International Users

This Site is operated for and directed to users in the United States. If you access the Site from outside the United States, you understand that your information will be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated Policy.

15. Contact Information

Questions about this Privacy Policy or requests to exercise your rights should be sent to: privacy@bathroomremodellakecity.netlify.app.